Nancy Stibbard’s Forward-Thinking Vision
With her purchase of Capilano Suspension Bridge Park in 1983, Nancy set out on a journey of development and phenomenal success. Her commitment to exceeding guest expectations and to creating truly memorable guest experiences guides every aspect of her approach to business.
Nancy found initial success in retail, enhancing the merchandise at Capilano’s Trading Post. She opened new stores in BC and Alberta, then purchased and rebuilt two luxury accommodation properties in the Canadian Rockies. In 2014, Nancy added Stanley Park Pavilion and Prospect Point Bar and Grill and Gift Shop to the Capilano Group portfolio.
Starting with the transformation of Capilano’s retail offerings through renovation and high-end brands, Nancy brought her retail acumen to Victoria and Banff. It was in Banff where she discovered Moraine Lake. Nancy purchased the old premises and opened the Arthur Erikson designed Lodge in 1992. Next came Cathedral Mountain Lodge purchased in 2002 and rebuilt in 2007. The two now represent the finest boutique accommodations in the Canadian Rockies.
Meanwhile Capilano Suspension Bridge continued to expand, adding award-winning experiences including Treetops Adventure in 2004, Canyon Lights in 2005 and Cliffwalk in 2011.
In 2014 Nancy added Stanley Park Pavilion and Prospect Point to her portfolio. Both were renovated to become hubs of social activity within Stanley Park.
Nancy always aims to give guests a seamlessly enjoyable experience, achieving this through a commitment to theme, keen attention to details and extensive team training.

Inspired by the Past, Looking to the Future
The Park has a rich history, getting its name, Capilano, from the Squamish Nation’s Kia’palano, which means “beautiful river.” The Park’s story is one of engineering feats, appreciation for the land and an eagerness to share its wondrous beauty with the world. It’s a testament to respect for cultural traditions and commitment to environmental conservation.


Leading by Example
Dedicated to environmental stewardship, the Capilano Group strives to be a leader in the tourism industry. Visitors to Vancouver have many choices of what to see and where to stay. We build strong relationships with travellers and travel influencers and partner with Destination Vancouver, Destination BC and Destination Canada on sales and marketing initiatives. Innovation, research, partnership and accountability guide all our strategies and help us ensure Capilano Suspension Bridge Park is named a top tourist destination year after year.
Environmental stewardship promotes and encourages superior environmental performance at all of the Capilano Group properties. By seeking to reduce the impact on the environment beyond measures required by governmental permit or rule, we will produce a better environment, conserving natural resources and ensuring our long-term sustainability.
Environmental Stewardship
- Committed partner to the Metro Vancouver zero waste challenge
- Treetops Adventure won the 2006 APEGBC Environmental Award for Design and Construction
- On-site composting and contracted services for organic waste
- Wildlife partnerships with Raptors Ridge
- On-site restaurants are members of the Ocean Wise Seafood program
- Converted to the most energy-efficient bulbs and ballasts
- Planted over 2,000 trees and shrubs in our rainforest over the last three years
- Working towards our long-term goal of becoming a carbon neutral operation
Community Involvement
We believe in being good corporate citizens for the community, environment and the tourism industry. We do this by volunteering in local committees, supporting community organizations and charities with resources, sponsoring local festivals and events, and donating scholarships. In addition, we provide complimentary admission to all residents of the V7R postal code as a thank you for being our neighbour. Capilano Suspension Bridge Park exceeds $1 million in charitable and community donations annually, including donation passes.
BC PROFESSIONAL FIRE FIGHTERS’ BURN FUND
Capilano Suspension Bridge Park passionately supports the BC Professional Fire Fighters’ Burn Fund. Senior leadership team members make annual visits to the Burn Fund Lab, where advancements in burn and wound healing have created life-changing treatments and better patient care, especially for burn victims and diabetics. Our wildly popular Canyon Lights event was specifically conceived to raise funds in support of the Burn Fund. To date, Capilano has donated over $575,000 to the Burn Fund’s worthy programs since the relationship was formed in 2007.
LIONS GATE HOSPITAL FOUNDATION
Capilano Suspension Bridge Park’s corporate donations and support starts close to home. Capilano is a matching donor for the Lions Gate Hospital Foundation, as well as annual sponsors of their gala fundraising event, golf classic and their lawn bowling event. In addition, Capilano team members volunteer on Lions Gate Hospital event committees on behalf of the company.
FAMILY SERVICES OF THE NORTH SHORE
Annually, Capilano Suspension Bridge Park is proud to be a gold sponsor of Family Services of the North Shore’s Winter Family Ball, as well as a silver sponsor of their Beer by the Pier event. In addition, Capilano offers complimentary passes to all of the charity’s volunteers to come and enjoy Canyon Lights.
VANCOUVER TOURISM AWARDS
Capilano Suspension Bridge Park proudly supports the Vancouver Tourism Awards, honouring and celebrating the dedicated professionals who contribute to making Vancouver a world-class tourism destination. If a member of our team exceeded your expectations, please nominate them today!
Meet Our People
Our great guest experience is made possible by our wonderful team—including the friendly people greeting and guiding guests through the Park, the talented artists creating spectacular displays, and those working behind the scenes.