ABOUT CAPILANO SUSPENSION BRIDGE PARK
The Capilano Group of Companies (CGC) comprises retail, hospitality and tourism based businesses anchored by Vancouver’s popular tourist attraction, Capilano Suspension Bridge Park (CSBP). CGC’s diverse portfolio includes two accommodation properties in the Canadian Rockies, two retail gift shops in BC and Alberta and several food and beverage facilities.
Native Vancouverite Nancy Stibbard purchased CSBP in 1983 and has spearheaded the attraction’s development and phenomenal increase in attendance over the past twenty years. Nancy’s commitment to exceeding guest expectations and providing truly memorable experiences is the service promise on which the CGC is founded. All of the organization’s marketing, administrative and financial activities are conducted from its headquarters at the Suspension Bridge location. CGC employs over two hundred people seasonally in addition to the over two hundred year-round positions. Students receive exceptional training and, on average, return for three seasons.
Nancy Stibbard’s vision for the CGC is to create experiences that people are amazed by. Following on her success at CSBP, she has created and developed premium tourism related properties in truly unmatched natural settings
In this section
Moraine Lake Lodge
Nancy purchased Moraine Lake Lodge in 1991 and invited celebrated Canadian architect, Arthur Erickson to create a new timber and glass retreat on the shores of the stunning turquoise waters of Moraine Lake in Banff National Park. Moraine Lake is a popular day-trip destination included on every itinerary to the Lake Louise area. There are 33 rooms in the spectacular lodge and cabins; each one nestled amidst towering evergreens with unique views of the mountains or lake.
Cathedral Mountain Lodge
CGC purchased Cathedral Mountain Lodge in 2001 and immediately set about building additional log cabins and renovating the existing cabins to CGC standards. Beautifully situated in a dense forest on the edge of the Kicking Horse River, Mount Stephen and Cathedral Mountain loom above Cathedral Mountain Lodge and its cabins. A brand new lodge, reflecting the majesty of its surroundings, opened in 2006. In the heart of the Canadian Rockies in Yoho National Park, Cathedral Mountain Lodge is abundant in its offerings of outdoor activities, scenic vistas and first class comfort.
Visit website: www.cathedralmountainlodge.com
Trading Post Gift Shop
The success of the Trading Post Gift Shop at CSBP has led to opening Moraine Lake Trading at Moraine Lake Lodge. Both beautiful stores are located in key visitor locations. Each offers a unique collection of souvenirs, handcrafted Canadian gifts and jewelry, brand-name clothing and outerwear and original First Nations art.
CGC is founded on the values of Safety, Show and Stewardship and recognized worldwide for guest service that is second to none.
Guest and team member safety is paramount within the organization and factors into all decision making. Nancy’s belief in a complete and seamless experience which is translated into show as each property displays an uncompromising commitment to theme and attention to detail. Stewardship is demonstrated in CSB’s environmental management plans, community relations activities and involvement in the tourism industry. CGC is a proud member of the Tourism Industry of Canada (TIAC) and was honored to receive the inaugural National Tourism Excellence Award as Business of the Year (single unit) in 2003 and Innovator of the Year Award (for Treetops Adventure) in 2004.